Memorial Hospital named 'Women’s Choice’November 13, 2013
From local sources
JASPER — Memorial Hospital and Health Care Center has received the 2014 Women’s Choice Award, making the annual list of America’s Best Hospitals for Patient Experience in Obstetrics.
Awarded hospitals must provide comprehensive obstetric services and meet criteria for patient satisfaction and surgical excellence based on female needs and preferences.
This is the only award that identifies the country’s best health care institutions based on criteria that consider female patient satisfaction, clinical excellence and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
Hospitals qualify for this annual list based on a proprietary scoring process that incorporates a national, standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services, as well as an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
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