Indiana 211 adding resources amid pandemic

INDIANAPOLIS — Indiana 211 is adding resources amid the coronavirus pandemic to the free service people can call for local assistance.

People with COVID-19, the disease the virus causes, can now call Indiana 211 to be connected with health and human services agencies. Indiana 211 is adding 20 to 30 new navigators to handle the increased call volume.

Those “Community Navigators" help people who contact 211 to identify their goals, prioritize their need and connect them to community resources.

Indiana 211 has also created a new website to serve as a clearinghouse of information on resources for COVID-19.

Indiana 211 is a confidential free service that connects Hoosiers with help and answers from thousands of health and human services agencies. That includes needs such as food, utility, health care and childcare assistance.

Individuals seeking services within Indiana can dial 2-1-1 or 1-866-211-9966. The service is available 24/7, but it's only for those seeking services within Indiana.




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